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Action Critical Error

Posted: Thu May 18, 2017 2:15 am
by SplashyYT
Some time ago i received a critical error on my Mirillis software and wasn't able to open it at all. With this error i had to reinstall action but it said i wasn't licensed to use the program. I bought it a couple of years ago and the email i received with the activation code has since been deleted. I used to be able to email support to get my code back because i've had the software do this multiple times but now i can't get the activation code. Apparently the information i gave them doesn't line up or doesn't provide enough to show that i bought it. Is there another way i can prove i bought it or do i have to buy the software again. Any help would be appreciated.

Re: Action Critical Error

Posted: Wed Jul 18, 2018 11:51 am
by Piotr
SplashyYT wrote:
Thu May 18, 2017 2:15 am
Some time ago i received a critical error on my Mirillis software and wasn't able to open it at all. With this error i had to reinstall action but it said i wasn't licensed to use the program. I bought it a couple of years ago and the email i received with the activation code has since been deleted. I used to be able to email support to get my code back because i've had the software do this multiple times but now i can't get the activation code. Apparently the information i gave them doesn't line up or doesn't provide enough to show that i bought it. Is there another way i can prove i bought it or do i have to buy the software again. Any help would be appreciated.
Please contact our sales team via sales@mirillis.com or use our ker reminder here: https://mirillis.com/activation-key-reminder