SplashyYT
Posts: 2
Joined: Sat Aug 02, 2014 6:38 am
PC Specification: i5 3.1ghz, Nvidia GTX 560, Windows 7,

Action Critical Error

Thu May 18, 2017 2:15 am

Some time ago i received a critical error on my Mirillis software and wasn't able to open it at all. With this error i had to reinstall action but it said i wasn't licensed to use the program. I bought it a couple of years ago and the email i received with the activation code has since been deleted. I used to be able to email support to get my code back because i've had the software do this multiple times but now i can't get the activation code. Apparently the information i gave them doesn't line up or doesn't provide enough to show that i bought it. Is there another way i can prove i bought it or do i have to buy the software again. Any help would be appreciated.

Piotr
Posts: 1472
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action Critical Error

Wed Jul 18, 2018 11:51 am

SplashyYT wrote:
Thu May 18, 2017 2:15 am
Some time ago i received a critical error on my Mirillis software and wasn't able to open it at all. With this error i had to reinstall action but it said i wasn't licensed to use the program. I bought it a couple of years ago and the email i received with the activation code has since been deleted. I used to be able to email support to get my code back because i've had the software do this multiple times but now i can't get the activation code. Apparently the information i gave them doesn't line up or doesn't provide enough to show that i bought it. Is there another way i can prove i bought it or do i have to buy the software again. Any help would be appreciated.
Please contact our sales team via sales@mirillis.com or use our ker reminder here: https://mirillis.com/activation-key-reminder
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

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