Page 1 of 3

Action Crashes After Updating 2.0.x (Windows 7)

Posted: Fri Nov 25, 2016 6:38 pm
by Unicycle43
Since updating to 2.0.x action will show the splash screen, and then the main screen will come up for a split second before crashing. It keeps relaunching and recrashing until I delete the process from the task manager. I've tried re-installing it, deleting the files, restarting, re-installing.. etc. and nothing has helped so far :c Any help?

OS: Windows 7
GPU: AMD HD Radeon 6450
CPU: Core i5 @ 3.1GHz
One 1080p dell monitor and a small side acer one

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Mon Nov 28, 2016 6:58 pm
by radi
Do you have latest drivers installed for your graphic hardware?

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Wed Nov 30, 2016 8:00 pm
by Unicycle43
I just checked and yes, I do.

If you didn't already see I made 2 posts about the same issue because the first one I posted didn't show up and I did not know it had to be approved so I posted the second one. You can delete the other one if you want c:

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Thu Dec 01, 2016 1:43 pm
by radi
Do you use regular or hardware accelerated MP4 format?

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Thu Dec 01, 2016 6:59 pm
by Unicycle43
I'm not completely sure what you mean by that sorry, if you mean file output I have it set to .avi due to issues with mp4 before

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Fri Dec 02, 2016 2:52 pm
by radi
Unicycle43 wrote:I'm not completely sure what you mean by that sorry, if you mean file output I have it set to .avi due to issues with mp4 before
Which format MP4, MP4 NVENC, MP4 AMD APP or MP4 Intel Quick Sync have you used before when your issue occurred?

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Sat Dec 03, 2016 10:47 am
by StarflashW
Hi
I ve got a pretty same issue here and wrote a post about that wasn't published. Hope I'll get better chance here :)
Here was my post :
Action opens and closes in a loop. The only way to stop that constant loading/crashing is to end the loop using the task manager. Every ver. 2.X of Action is crashing so far... Any help ?

I'm on Win 10 with nvidia GeForce GTX 960M

Thx a lot

(sorry, english s not my first language)

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Sun Dec 04, 2016 8:10 pm
by Unicycle43
I only have mp4 and avi available as options, I had had issues with both of them before. I emailed support but I wasn't able to fix the problem, a update came out that fixed avi, I didn't try mp4 much so I'm not sure if it was back to normal or not so I've been using avi since then and exporting to mp4 afterwards

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Tue Dec 06, 2016 3:14 am
by Unicycle43
StarFlash's issue sounds exactly the same as mine.

Re: Action Crashes After Updating 2.0.x (Windows 7)

Posted: Tue Dec 06, 2016 9:25 am
by radi
StarflashW wrote:Hi
I ve got a pretty same issue here and wrote a post about that wasn't published. Hope I'll get better chance here :)
Here was my post :
Action opens and closes in a loop. The only way to stop that constant loading/crashing is to end the loop using the task manager. Every ver. 2.X of Action is crashing so far... Any help ?

I'm on Win 10 with nvidia GeForce GTX 960M

Thx a lot

(sorry, english s not my first language)
Please check if you are not launching Action in compatibility mode with lower Windows version than your current.