Action! crash upon ending the recording process

Gameplay recording , desktop and web videos recording, music recording...

Postby -MD- » Sat Jan 28, 2017 6:53 pm

PanosX wrote:Hello i have Mirillis Action 2.0.7 i have one problem i use MP4 format not Nvidia Nvenc and recording my cpu 100% and i have fps dropping full lagging why? my cpu is i7 5960x GTX 980TI SLI 2x win10pro 64bit Hello


Reading your post I have the same issue but a few differences are: Using the latest version of 2.1.0.0 And when stopping recording using the AVI option only works for me.

MP4 sometimes does finish when stopping, MP4 Intel Sync MP4 Nvidia NVEC freezes action, and my whole pc having to kill the process in task manager, at times freezes my pc totally and have to cold reboot.

I've already reached out to customer support via email still waiting to hear back. I've only had this for a week, so hoping if a fix isn't figured out. I would like my money back.
-MD-
 
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Postby FunnyGaming » Wed Feb 08, 2017 8:52 pm

Bonsoir,
Je rec avec Action Mirillis depuis longtemps et à la fin de la vidéo, je la transformer via l'exportation youtube de la version avi en mp4. Maintenant, Action crash et se r'ouvre pendant la transformation !
Que faire ? Une solution ?
Merci
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Postby bruno36 » Tue Feb 14, 2017 7:45 am

Hello! I am confronted with a bug when I record a video part.
The recording of the video during the game goes well, the red Action button is displayed.
The final recorded video has a weight of 0 bytes.
When I return to the windows desktop, the icon in the task bar of Action mirillis is replaced by an R.
bug2.png
bug2.png (47.24 KiB) Viewed 5252 times

bug1.png
bug1.png (49.38 KiB) Viewed 5252 times

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Bonjour! Je suis confronté a un bug quand j'enregistre une partie vidéo.
L'enregistrement de la vidéo durant le jeu se passe bien, le bouton de Action rouge est bien affiché.
La vidéo final enregistré a un poid de 0 Octet.
Quand je retourne sur le bureau de windows, L'icone dans la barre des taches de Action mirillis est remplacer par un R.


I7 2700K, Radeon R9 280x, Windows 10 x64
OS: Windows 10 x64
Video Card: Radeon R9 280x
Memory: 8 Go
CPU: I7 2700K
Monitor Resolution: 1920x1080P
Video Type: MP4
User avatar
bruno36
 
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PC Specification: i7 2700k+ radeon r9 280x+ Windows 10

Postby Piotr » Wed Feb 15, 2017 2:17 pm

Hello,
please report those issues to our technical support via support@mirillis.com
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Postby bruno36 » Thu Feb 16, 2017 2:24 pm

I am French!
My English is really very bad. I can better explain myself with pictures and videos :oops:
OS: Windows 10 x64
Video Card: Radeon R9 280x
Memory: 8 Go
CPU: I7 2700K
Monitor Resolution: 1920x1080P
Video Type: MP4
User avatar
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Postby GamerGuy17 » Thu Feb 16, 2017 11:21 pm

With the new 2.2.1.0 version I had it hang/crash at end of desktop recording today, resulting in corrupted recording. First time I've seen this happen in several months, perhaps that has been a regression in the code in the past version or two?

I rolled back to 2.2.0.0 and will see if it is more stable.
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Postby schemer » Sat Feb 25, 2017 4:59 pm

I just installed the update today and nothing works anymore...Crashes when stopping a recording. It was working fine before I allowed the update. How do I get the previous version so I can use this again???
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PC Specification: Win 7 Pro, Intel, Nvidia GTX1080

Postby schemer » Sun Feb 26, 2017 5:36 pm

Well I downloaded some versions from File Hippo so I could try to go back one version but that didn't work. So I found my license and installed my first purchased version (version 1.19) and am back up and running and not letting the updater hose me again with version 2.2.1 so I will wait until support gets back to me on how to proceed or where I can obtain the v2.2.0 so I can be more up to date with a working version. After I installed v1.19 I tried to install v2.2.0 on top of it and got an error about a dll and aborted and then had to clean the registry (Deleted Action Folder)as that just made a mess. This is with the commercial version.
Last edited by schemer on Mon Feb 27, 2017 7:07 pm, edited 1 time in total.
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Postby schemer » Mon Feb 27, 2017 7:07 pm

Ok, so I removed my original version and cleaned the registry and installed the v2.2.1.0 and activated it. It still crashes when stopping a recording session in MP4 but works with AVI just fine. I guess I need to find a good AVI to MP4 converter until this gets fixed. :P I have a support ticket open so hopefully we can get this resolved.
schemer
 
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PC Specification: Win 7 Pro, Intel, Nvidia GTX1080

Postby GamerGuy17 » Wed Mar 15, 2017 6:13 pm

GamerGuy17 wrote:With the new 2.2.1.0 version I had it hang/crash at end of desktop recording today, resulting in corrupted recording. First time I've seen this happen in several months, perhaps that has been a regression in the code in the past version or two?

I rolled back to 2.2.0.0 and will see if it is more stable.


2.3.0.0 still has this bug. Lots of lockups when trying to stop recording. Had to go back to 2.2.0.0 again.
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