Error recording Desktop

[Neo51]

Hi, last week i was recording desktop, and i suddenly i got and error, since that happened i can't record desktop, when i select desktop option i don't see the fps and when i click on the red button it keeps saying 00:00 and does not record anything.

http://i.imgur.com/4UZYgHq.png

[radi]

Have you tried re-installing Action! with registry cleaning?

[Neo51]

I'll do it right now

[Neo51]

It didn't work, i still have the same problem.

[Neo51]

What should i try to do now?

[radi]

Please contact our support team then via support@mirillis.com.

[Neo51]

I contacted them, they told me to do uninstall action! completly, they told me the instructions, i did it and nothing worked, and today i tried to click on record windows aero and entered in a game and this message appeared.

action! error msgbox.png (13 KiB) Viewed 7774 times

Any suggestion?

[radi]

If the errors are still appearing there must be something with your system environment. Probably our support team provided you instructions for complete Action! re-installation. After that your Action! is reset to default. If it's not working, it's probably your system fault.

[Neo51]

Hello, just to let you know that i fixed the problem, i was doing everything your team told me but the simple solution was to change compatibility mode to Windows 8 in the properties of action!

something so simple gave me a headache more than a month