General discussions for all subjects related to Mirillis and products.

Postby Eden Genesis » Fri Jun 02, 2017 12:40 pm


I'm contacting you through the forum as I haven't got any reply from you concerning my license retrieval request.
I have lost my licenses saved in my computer right after creating a new admin user on my computer.
When I restarted my computer, I had an error message, and I was told that I have to reinstall the programs.
After that, I noticed that my licenses were forgotten and that I had to enter them again. Unfortunately, all of my data related to my serial number was delete...

Please reply me asap as I need my license in order to use the two programs I bought from you.

If I don't get reply I will have to request a refund through PayPal which I don't want to as I really like your program.

It's sad you don't have a system that allow us to retrieve our lost license information by filling our email address (used in order to buy your product) in a web form and receive the license information by email a few seconds later. Many company allow it. This would save time for both of us.

Please reply me as soon as possible...
Eden Genesis
Posts: 4
Joined: Thu Jun 01, 2017 11:54 pm
PC Specification: NVIDIA

Postby Piotr » Thu Jun 08, 2017 6:01 am

please provide us your e-mail address used for purchase, or contact with our sales team via
Posts: 239
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

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