aye banyez
Posts: 2
Joined: Mon Mar 30, 2015 10:00 am
PC Specification: toshiba windows 7

says "Trial Expired" even though I paid for the product?

Mon Mar 30, 2015 10:32 am

can any of the support team members help me out, I've spoken to a member of the Mirillis on facebook, who recommended this.
I've owned and used this product for couple months now, and all of a sudden a message popped up saying that my trial has expired and that I need to purchase it..
I purchased the Home Edition for $30,00 USD, which is $40,00 NZD. I don't have a receipt..so how can I get it back?
The only way I can prove that I purchased the full version is that I have recordings, and those recordings do not have the Action Logo on top of the screen when recording like the trial version has.

so, help?

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: says "Trial Expired" even though I paid for the product?

Thu Apr 02, 2015 10:31 am

To retrieve your serial number please contact our sales team via sales@mirillis.com.
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

aye banyez
Posts: 2
Joined: Mon Mar 30, 2015 10:00 am
PC Specification: toshiba windows 7

Re: says "Trial Expired" even though I paid for the product?

Thu Apr 02, 2015 11:32 am

radi wrote:To retrieve your serial number please contact our sales team via sales@mirillis.com.
Thanks for your reply mate, will try that.

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