Arcaness
Posts: 2
Joined: Tue Apr 08, 2014 12:03 am
PC Specification: Windows 7, GTX 640

Can't Activate Mirillis (Action!) using my name and serial.

Tue Apr 08, 2014 1:14 am

I recently uninstalled Mirillis Action, a product I've had for over a year, due to an inability to record games. I know now that it was a problem with hotkeys, but I found that out after I uninstalled it. So I reinstalled the trial version, thinking I would insert my name and serial number and activate the premium version. Well, I was wrong. I put in my name and my serial number, but the "Activate" button didn't become clickable. I made sure that it was the correct serial number before I uninstalled Action, so I don't think it's that. Unfortunately, I deleted my activation email when I first bought Action, so I have no way of checking. I'm frustrated right now; I'd like to be able to use Action again without buying another license.

Any suggestions?

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Can't Activate Mirillis (Action!) using my name and seri

Tue Apr 08, 2014 9:39 am

Contact support team via support@mirillis.com. They will resend your activation message.
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Arcaness
Posts: 2
Joined: Tue Apr 08, 2014 12:03 am
PC Specification: Windows 7, GTX 640

Re: Can't Activate Mirillis (Action!) using my name and seri

Tue Apr 08, 2014 11:01 pm

Thanks very much. Support team sent me a copy of the email I received upon purchase. I'll make sure not to delete this one!

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Can't Activate Mirillis (Action!) using my name and seri

Wed Apr 09, 2014 12:20 pm

Arcaness wrote:Thanks very much. Support team sent me a copy of the email I received upon purchase. I'll make sure not to delete this one!
It's good to print it ;)
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Return to “General Topics”

Who is online

Users browsing this forum: No registered users and 4 guests