kamilcz
Posts: 2
Joined: Wed Aug 07, 2013 10:16 am
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Codec Error, please install DivX codec message, how to fix?

Wed Aug 07, 2013 10:34 am

When I try to play a video file in my Splash Player Pro EX I get a “Codec Error, please install DivX codec” message.
In the settings of my Splash player the “Check for updates” is check marked but the player won’t update its self on its own!

1. How can I manually update the Splash player Pro EX without waiting for the product to update automatically?

2. Do I have to download additional codecs manually for DivX video files to play in Splash Player Pro EX?

Thank you for all of your help.

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radi
Mirillis Team
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Re: Codec Error, please install DivX codec message, how to f

Wed Aug 07, 2013 11:48 am

DivX codec is required to play some video formats properly.
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kamilcz
Posts: 2
Joined: Wed Aug 07, 2013 10:16 am
PC Specification: Intel e6750

Re: Codec Error, please install DivX codec message, how to f

Wed Aug 07, 2013 12:27 pm

radi wrote:DivX codec is required to play some video formats properly.
Why it then that overview of Splash Player Pro ES quotes that:

You don't need any additional codecs to play the best quality videos now!

As on your webpage;

http://www.mirillis.com/en/products/splashexport.html

If the player does in fact need additional codecs to play certain DivX video files as quoted by you then you as a company should provide support and free download on your website!

Or am I just missing something?

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Codec Error, please install DivX codec message, how to f

Wed Aug 07, 2013 12:45 pm

kamilcz wrote:
radi wrote:DivX codec is required to play some video formats properly.
Why it then that overview of Splash Player Pro ES quotes that:

You don't need any additional codecs to play the best quality videos now!

As on your webpage;

http://www.mirillis.com/en/products/splashexport.html

If the player does in fact need additional codecs to play certain DivX video files as quoted by you then you as a company should provide support and free download on your website!

Or am I just missing something?
If we are linking now, you can check Features tab (http://www.mirillis.com/en/products/spl ... tures.html) where's specified that DivX codec is required only for HD videos where software decoding is used. With Hardware Acceleration you don't need to install additional codecs.
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qkru45
Posts: 1
Joined: Wed Mar 18, 2015 4:10 am
PC Specification: i5

Re: Codec Error, please install DivX codec message, how to f

Wed Feb 03, 2016 12:52 pm

When I try to play a video file in my Splash Player Pro EX I get a “Codec Error, please install DivX codec” message.
In the settings of my Splash player the “Check for updates” is check marked but the player won’t update its self on its own!

1. How can I manually update the Splash player Pro EX without waiting for the product to update automatically?

2. Do I have to download additional codecs manually for DivX video files to play in Splash Player Pro EX?

Thank you for all of your help.

Same problem with me please let me know also

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MozartMan
Posts: 37
Joined: Sat Jan 21, 2012 6:38 pm
PC Specification: i7-8700K, 5GHz, 16GB, R9-270, Win10x64
Location: Hockeytown/Motown

Re: Codec Error, please install DivX codec message, how to f

Mon Oct 03, 2016 7:15 pm

Urkle wrote:Where can I download the correct version of DivX?
Try here

http://www.videohelp.com/software/DivX-5

JohnBurchfield
Posts: 1
Joined: Thu Jun 06, 2019 9:51 am
PC Specification: Windows 10

Re: Codec Error, please install DivX codec message, how to fix?

Thu Jun 06, 2019 9:55 am

kamilcz wrote:
Wed Aug 07, 2013 10:34 am
When I try to play a video file in my Splash Player Pro EX I get a “Codec Error, please install DivX codec” message.
In the settings of my Splash player the “Check for updates” is check marked but the player won’t update its self on its own!

1. How can I manually update the Splash player Pro EX without waiting for the product to update automatically?

2. Do I have to download additional codecs manually for DivX video files to play in Splash Player Pro EX?

Thank you for all of your help.
YES, I TOO FACED the SAME PROBLEM. YES, YOU HAVE TO DOWNLOAD ADDITIONAL CODEX.

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