Animated subtitles

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Postby maquinabo » Thu Jan 12, 2017 5:12 am

Hi, I've been watching anime and movies in the Splash Pro video player for a while, and sometimes the subtitles appear with some kind of coding that should be hidden, and until the respective anime or movie is finished, follow below sample images:

Https://scontent.fgrc5-1.fna.fbcdn.net/ ... e=5879FDB6

Https://scontent.fgrc5-1.fna.fbcdn.net/ ... e=5878ED11

Https://scontent.fgrc5-1.fna.fbcdn.net/ ... e=58792AE3

Usually only happens with animes, because of this, totally disrupts the reading, and I do not know how to arrange it, would anyone know?
maquinabo
 
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Joined: Thu Jan 12, 2017 5:05 am
PC Specification: Windows 10

Postby Piotr » Mon Jan 23, 2017 8:47 am

Hello, thank you for contacting us. Please report this issue to our technical support via support@mirillis.com They will investigate this issue.
Piotr
 
Posts: 196
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070


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