Sound synch and video freeze problems with 1080p videos

[rfe777]

Hello everyone

Every time I watch a 1080p video with Splash PRO, if I rewind or forward it by pressing few times on the forward/back buttons, then it takes few seconds for the sound to re-synchronize. Extremely annoying. Doesn't happen at all with 720p videos. Also, every 1080p videos freezes a few seconds before the end, although sound works properly.

And I thought that Splash PRO has some new technology designed for watching 1080p...


Anyone knows how to fix these problems?

TNA

[radi]

Could you post a MediaInfo report of your video file?

[rfe777]

Could you post a MediaInfo report of your video file?

It happens with all 1080p videos, so it's not a problem with a specific one, but with Splash PRO.
And BTW what is a MediaInfo?

[radi]

Could you post a MediaInfo report of your video file?

It happens with all 1080p videos, so it's not a problem with a specific one, but with Splash PRO.
And BTW what is a MediaInfo?

MediaInfo is a freeware which provides lots of information about your video file. Do you use hardware acceleration ?

[rfe777]

Could you post a MediaInfo report of your video file?

It happens with all 1080p videos, so it's not a problem with a specific one, but with Splash PRO.
And BTW what is a MediaInfo?

MediaInfo is a freeware which provides lots of information about your video file. Do you use hardware acceleration ?

no

[radi]

Unfortunately I'm out of ideas. Please contact our support team via support@mirillis.com for further assistance.