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Splash Pro has stopped working
Posted: Wed Nov 27, 2013 6:21 pm
by sjh
- Capture.PNG (44.26 KiB) Viewed 9181 times
Hi, I'm checking out the trial of Splash Pro 1.13.2. I like the program except for one big problem. When I play my .avi videos they play fine until I click "next" or when I try to advance the time slider. When I do either of those things the "Splash Pro has stopped working" window comes up. I have several of these videos and this happens on every one. I have attached a MediaInfo file. I really would like to buy this program, but not if this keeps happening. Thank You, Steve.
Re: Splash Pro has stopped working
Posted: Wed Nov 27, 2013 6:41 pm
by radi
It's because MP3 audio stream, it's a known issue, but our team was not able to reproduce this issue in our lab. Please post your DxDiag report and I will forward it further. Maybe it will help.
Re: Splash Pro has stopped working
Posted: Wed Nov 27, 2013 7:21 pm
by sjh
Here it is.
Re: Splash Pro has stopped working
Posted: Fri Nov 29, 2013 10:41 am
by radi
sjh wrote:Here it is.
Thanks!