Splash pro and EX are not starting

[danfiu]

Hello everybody.

I have purchased Splash Pro and Splash Ex, and non of them is working properly. Before I had purchased the full version, I have tried the trial version and I could run splash pro without problem.I have tried to delete the programs and reinstall, without success:(

I have Intel Core I3 cpu, ATI radeon hd5450 video card, win7 64bit, and kaspersky internet security..

And when I try to run the programs(even from the folder, clean start), it doesnt do anything.

Any solutions appreciated.

Thx

David

[Ghost]

Do you still experience problem with latest version of Splash?

[danfiu]

Yes, unfortunately.I have tried to search the web for this problem, but I can not get the program started.I have uninstalled both splash pro and EX, and reinstalled, rebooted the computer, but the program does not do anything. Also tried clean start from directory.

Does Mirilis offer remote support via skype or something, because I have had this problem for long, and I can not fix it.

thx

[Ghost]

Please contact us via e-mail at support@mirillis.com and we will keep investiagtion on.